Work Orders & Job Cards

Every Job Card, Every Work Order — Tracked to Done

Create, assign, and track job cards and work orders from any phone - photos, signatures, and checklists included, online or off. Recurring jobs schedule themselves.

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Create

Standardized job cards, created in seconds

Pre-built templates populate checklists, required fields and categories, so work is captured consistently across the entire team. Recurring maintenance schedules itself, and scanning an asset’s QR code opens its history and raises a job on the spot.

Creating a new job card in QAI
Repeats every 30 days
Next: Fri 04 Oct · assigned to Johan B.
Execute

Built for the field, and the back office

Technicians complete checklists, capture photos and readings, and collect signatures on the device already in their pocket. Full offline capability keeps work moving through plant rooms, basements and power interruptions — syncing automatically the moment connectivity returns.

A work order open in QAI with checklist and details
Collaborate

Every conversation, attached to the work

Photograph the problem, annotate it, and tag the right colleague directly on the job card. Questions, updates and files stay with the job and remain searchable — a permanent, auditable record in place of scattered message threads.

Comments
Seal replaced, testing now
Add files or photosSend
JB
Johan B. · 09:41
Old seal was worn right through — photo attached. @Pieter should we check P-105 too?
Photo of the worn seal attached to the comment
PK
Pieter K. · 09:44
Good catch — creating a job for it now.
Pump P-105 — seal check · #483
JB
Johan B. · 13:55
Test run complete, supervisor signed off.
Job #482 — Done
Oversee

Live visibility across every job

Track who is working on what, what is overdue and what is complete from a single board. Identify bottlenecks early, balance workloads across the team, and plan the coming week from accurate data rather than estimates.

The QAI work order list showing jobs, assignees and statuses
Prove

Every job ends with proof

Each completed job generates a PDF report with photos, timestamps, readings and signatures, distributed automatically to the right people. Asset histories build themselves with every job — supporting audits, warranty claims and compliance documentation without additional admin.

Job Report — #482PDF
Completed
Today, 13:55
Duration
6 h 45 m
Vibration 2.1 mm/s · Temp 64 °C
Photo included in the job report
+2
Signed — Supervisor
Sent to manager · 14:20

One job, from breakdown to sign-off

Follow a single job card through its full lifecycle — from first report to a signed, filed record — and see how QAI removes the friction at every step.

06:42

Reported

The morning shift logs a fault on Pump P-104 directly from a phone, with photos attached — no calls, no paperwork.

06:45

Assigned

The job card reaches Johan’s phone instantly, complete with the pump’s full maintenance history.

07:10

On site

Checklists, photos and parts are captured as the work happens — fully offline where coverage fails.

13:55

Signed off

The supervisor signs off on screen, closing the job card with a complete, timestamped record.

14:20

Reported back

A professional PDF report — photos, durations, signature — is delivered to management automatically.

Capabilities

Complete job card & work order management

Work Order Creation

Create detailed work orders in seconds — templates, checklists, priorities, custom fields and asset links included from the start.

Assignment & Notifications

Assign work to the right person in a tap. They are notified immediately, with the full task, asset history and checklist in hand.

Mobile Close-Out

Technicians finish the job at the job: log notes, attach photos and capture signatures without returning to a desk.

Comments & Collaboration

Comments, tags and files stay attached to the job card — questions get answered in context, and the record stays searchable months later.

Recurring Work Orders

Schedule repeating work by time interval. Preventive maintenance runs itself instead of living in someone’s memory.

Attachments & Documents

Attach photos, PDFs and manuals directly to job cards. Before-and-after images become the quality and compliance record.

Frequently Asked Questions

Job cards, work orders, CMMS — what it all means and how QAI handles it.

Still have questions? Contact our sales team

A job card system helps maintenance teams assign and track work digitally, replacing paper-based processes with a structured workflow. The international term for this category of software is a CMMS — a computerised maintenance management system. QAI is a mobile-first CMMS: teams submit and prioritise requests, assign job cards, track progress, capture photos and signatures, and maintain a complete record of every asset — all from the phones they already carry.

Yes. A job card and a work order describe the same document: a defined piece of maintenance work with an owner, a deadline and a record of what was done. South African teams traditionally say job card, while international software uses work order. QAI supports both terms interchangeably, so your existing processes and vocabulary carry over without retraining.

QAI digitises every step of the workflow. Staff submit requests from a phone; managers prioritise and assign them in a few taps; technicians are notified immediately and see the full task, asset history and checklist at the point of work. Photos, readings and signatures are captured during execution, and when the job closes, QAI maintains a detailed digital record and delivers a PDF report automatically. The result is less paperwork, faster communication and full visibility across maintenance operations.

Key criteria include fast job creation with customisable templates, clear prioritisation and categorisation, real-time notifications and status updates, a mobile app technicians can use at the point of work, offline capability for areas without coverage, preventive maintenance scheduling, and reporting backed by a complete maintenance history for analysis and compliance. QAI is built around exactly this feature set, with offline-first operation as a core design principle rather than an afterthought.

Managers set up recurring job cards per asset on time-based intervals — every 30 days, every quarter — and QAI generates, assigns and tracks them automatically. Standardised checklists guide technicians through each routine task, reminder notifications keep schedules on track, and compliance is visible at a glance. The completed history provides documented evidence for audits and insurers.

Both. For breakdowns, a job card is created and prioritised in seconds, assigned to an available technician and tracked in real time, with immediate notifications ensuring a fast response. In parallel, QAI automatically generates scheduled work — preventive maintenance and routine inspections — from predefined schedules. This dual capability keeps planned and unplanned work managed in one system, so neither displaces the other.

Every completed job produces a professional PDF report with photos, timestamps, readings and signatures. Asset-level maintenance histories build automatically, and dashboards track completion rates, overdue work and recurring failures across assets and sites. This gives managers the operational data to identify problem equipment, balance team workloads, plan resources and produce compliance documentation on demand.

Plans start at R216 per user per month, with a free plan for up to 2 users and a 14-day free trial that includes every feature — no credit card required. Full plan details and a comparison of what each tier includes are available on our pricing page.

Never Lose Another Work Order

Create, assign, and close work orders from any phone.

01
Every job has an owner
02
Nothing gets forgotten
03
The office stops phoning for updates
04
The paperwork writes itself

From R216 per user per month · 14-day free trial · No credit card